Frequently Asked Questions
Maintenance
Our professional maintenance team executes a full make-ready, which includes paint and repairs, as needed, a thorough inspection of all appliances and lighting, and a deep clean of the apartment.
Yes, we have a professional, on-site maintenance team 6 days a week, and emergency maintenance services 24/7.
You can call or email Resident Services or submit a request via our online Resident Portal.
We address all maintenance requests within 24-48 hours. Emergencies are prioritized.
No, you can give us permission to enter your apartment when not home.
During business hours, come direct to Resident Services for assistance. After business hours, call Resident Services to be connected to our emergency support line. We do charge a $75 lock-out fee for after-hours support, as our team must travel back to the community to assist.
Yes, reasonable modifications to the apartment are permitted as long as they can be repaired at the time of move-out.
Amenities
For a full list of our community amenities, visit: https://austinnorthlamar.aveliving.com/amenities
The pool is open for swimming between 10am-8pm
All apartments are fully accessorized with a washer, dryer, dishwasher, microwave, range, and refrigerator.
Every apartment comes with a washer and dryer.
There is an initial $350 pet fee, in addition to pet rent of $25/month per pet.
Yes, we provide complimentary surface parking.
Call Resident Services to speak with a leasing professional.
Our Resident Services team logs all packages and sends you an alert to pick up.
Our fitness center has a variety of exercise equipment to meet your health and wellness needs. Equipment includes cardio, strength training, free weights and kettlebells, and yoga mats.
Our amenities are complimentary for resident use. Quiet hours begin at 10 pm.
Admin
We do not require an appointment, but it is recommended so we can personalize your tour experience.
Our professional team is on site and available 6 days a week.
You can apply for an apartment online via our Resident Portal or fill out a paper or PDF application and email it or drop it off in person with Resident Services.
Within 24 hours.
Our team is here to help you find your dream apartment and guide you through the process.
You can pay online by credit card or ACH, or by check in person.
You will have the option to set up automatic payments or make a one-time payment in our online Resident Portal.
Utilities are billed separately.
Call Austin Energy to set up your electric account.
AT&T Fiber internet (Bulk program) & DirectTV
Yes, we have a resident referral program. Please call the team for more information!
Guests are allowed. Only two guests are allowed at the pool per resident at a time.
The safety and comfort of all residents is AVE’s No. 1 priority! Due to this, AVE Austin North Lamar is proud to be a smoke-free community. This includes the use of marijuana, cigarettes, e-cigarettes, vaporizers, hookahs, cigars, or any other smoking device that contains tobacco or non-tobacco products. If you have any questions or concerns regarding this policy, please contact Resident Services at (512) 452-7400.
No, we do not offer price reductions on longer leases.
There will be a new security deposit fee.
No, we do not allow subleasing.
Lease breakages are outlined in your signed lease agreement, please contact the team to discuss your options.
Location
Two blocks from Crestview Station
Alamo Drafthouse Cinema, Highland Neighborhood Park
Austin Independent School District
Zilker Dog Park is 15 minutes away
South Walnut Creek Trail is 6 miles away
Austin Farmer's Market, Wildflowers Boutique, and Blue Velvet
Barret's Coffee - 0.2 miles
Directions
7400 North Lamar Blvd Austin, TX 78752, easy access to highways 35 and 183
N. Lamar Blvd and Sugaree Ave
Didn't find an answer?
Our team is always ready to answer your questions.