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Frequently Asked Questions

Maintenance

Our professional maintenance team executes a full make-ready, which includes paint and repairs, as needed, a thorough inspection of all appliances and lighting, and a deep clean of the apartment.

Yes, we have a professional, on-site maintenance team 6 days a week, and emergency maintenance services 24/7.

You can call or email Resident Services or submit a request via our online Resident Portal.

We address all maintenance requests within 24-48 hours. Emergencies are prioritized.

No, you can give us permission to enter your apartment when not home.

During business hours, come direct to Resident Services for assistance. After business hours, call Resident Services to be connected to our emergency support line. We do charge a $75 lock-out fee for after-hours support, as our team must travel back to the community to assist.

Yes, reasonable modifications to the apartment are permitted as long as they can be repaired at the time of move-out.

Amenities

For a full list of our community amenities, visit: https://austinnorthlamar.aveliving.com/amenities

The pool is open for swimming between 10am-8pm

All apartments are fully accessorized with a washer, dryer, dishwasher, microwave, range, and refrigerator.

Every apartment comes with a washer and dryer.

There is an initial $350 pet fee, in addition to pet rent of $25/month per pet.

Yes, we provide complimentary surface parking.

Call Resident Services to speak with a leasing professional.

Our Resident Services team logs all packages and sends you an alert to pick up.

Our fitness center has a variety of exercise equipment to meet your health and wellness needs. Equipment includes cardio, strength training, free weights and kettlebells, and yoga mats.

Our amenities are complimentary for resident use. Quiet hours begin at 10 pm.

Admin

We do not require an appointment, but it is recommended so we can personalize your tour experience.

Our professional team is on site and available 6 days a week.

You can apply for an apartment online via our Resident Portal or fill out a paper or PDF application and email it or drop it off in person with Resident Services.

Our team is here to help you find your dream apartment and guide you through the process.

You can pay online by credit card or ACH, or by check in person.

You will have the option to set up automatic payments or make a one-time payment in our online Resident Portal.

Utilities are billed separately.

Call Austin Energy to set up your electric account.

AT&T Fiber internet (Bulk program) & DirectTV

Yes, we have a resident referral program. Please call the team for more information!

Guests are allowed. Only two guests are allowed at the pool per resident at a time.

No, we do not allow subleasing.

Lease breakages are outlined in your signed lease agreement, please contact the team to discuss your options.

Location

Alamo Drafthouse Cinema, Highland Neighborhood Park

Austin Independent School District

Zilker Dog Park is 15 minutes away

South Walnut Creek Trail is 6 miles away

Austin Farmer's Market, Wildflowers Boutique, and Blue Velvet

Directions

7400 North Lamar Blvd Austin, TX 78752, easy access to highways 35 and 183

N. Lamar Blvd and Sugaree Ave

Didn't find an answer?

Our team is always ready to answer your questions.